Contact Us

We would like to hear from you. If you have any questions or feedback, please contact us using one of the methods below:

Email:

Click on the appropriate link below. Direct all general correspondence to Customer Service.

Claims

Customer Service

Disclaimers/Privacy/Security

Sales

Technical Support

Become an Affiliate

Phone:

Sales (To obtain a new quote, or ask questions on an existing quote)
Monday thru Friday 8am-11pm Eastern
Saturday/Sunday 9 am – 8 pm Eastern
Toll-Free:  877-481-8836

Customer Service (For service on existing policies)
Monday thru Friday 8am-11pm Eastern
Saturday 9am-6pm Eastern
Toll-Free:   800-437-8394
Login to Online Policyholder Services

Claims
Report a claim 24 hours a day
Toll-Free:  877-506-4222

Mail:

Payments:
Unitrin Direct Auto Insurance
P.O. Box 509082
San Diego, CA 92150

Make A Payment Online

Claims:
See addresses for your location listed under the Claims tab above.

All Other Correspondence:
Unitrin Direct Auto Insurance
Customer Service
P.O. Box 3057
Scranton, PA 18505